Contact & FAQ

Contact

Email: ascentiummediagroup@gmail.com

FAQ

How do I get my guide after purchase?

After checkout, your order confirmation email includes a Download your guide link for each digital product you bought. Open that link to access your guide.

What format are the guides?

Guides are digital downloads (PDF / Drive links). Nothing ships in the mail.

I did not get my download link

Check spam/junk for the order confirmation from this store. Still missing it? Email us with your order number and we will resend the link.

Refunds

Because these are digital downloads, we recommend an all-sales-final policy on delivered guides. Final refund wording will be posted in the store policies once confirmed.